I can’t play the video clips?
If you can’t play the video clips you will need to download Windows Media Player.
Please click on the ‘Windows Media Player 10’ icon below, on left-hand side, to download.
The video clip keeps freezing and the status bar on Windows Media Player says ‘buffering’?
We recommend accessing the Sign On-line website via broadband or other high speed internet connection. This is because there is a lot of video content and the files sizes can be very large. If you are using a slow connection or dial-up connection, you may find that the videos keep stopping and starting while Windows Media Player waits for the files to download.
We recommend a minimum of 512MB of RAM and 1.5 gigahertz (GHz) processor or faster computer.
What does this BSL hand icon mean?
Click this icon for video clip in BSL – via pop-up window to translate the English or term. You will find this icon on some parts of this Website.
The video screen is too small.
Press the play button on Windows Media Player to start the video clip…
…then press the FULL SCREEN VIEW icon.
To return to the normal size player, press the ‘Esc’ key on your keyboard or double click with your mouse on the video screen.
Other issue and feedback – contact to Webmaster.
If you have any other issue with regards to this Website or you may like to give feedback – please go to top right and click ‘Contact’ link to send your message.
